Book directly to hotels, country houses, apartments, agritourism centers, bed & breakfasts in Apulia.

TEN GOOD REASONS FOR NOT MAKING A MISTAKE
Pick GOPUGLIA, we will book your dream

1) Wide variety
341 accommodations including hotels, country houses, agritourism centers, villas, houses and apartments in all of Apulia.

2) Lower rates
Our accommodations on gopuglia.it offer lower rates, guaranteeing sure savings for the customer.

3) Free booking
Gopuglia.it doesn't apply any commission on booking service and doesn't ask any downpayment on any booking made.

4) No crediting on your bank account
Nothing will be credited on your bank account. The data is only necessary as a warranty when booking, and the remaining balance will always be paid at the accommodation picked by you.

5) Security and privacy
Personal information and credit card information given at time of booking are protected on secure servers and guaranteed by Thawte, world leader in security certifications.

6) Changes and cancellations
Through MIO GOPUGLIA, it's always possible to modify and/or cancel bookings without added costs.

7) Information and Assistance
Gopuglia.it offers information on the territory, events and places to visit and every assistance necessary to complete booking of your vacation.

8) Maps and whereabouts
Only gopuglia.it shows you all the nearest accommodations regarding your favorite destination and with its whereabouts and pinpointing it on the map.

9) The tourism districts
Gopuglia.it presents an Apulia to be discovered with a division of tourism districts, in order to help select your vacation and suggests the best place according to your needs.

10) Trustworthy Partners
Gopuglia picks and supports qualified, trustworthy and coherent Partners. Visit the partners page.

ASSISTANCE FOR WEBSITE VISITORS

On this page you will find all the answers to common questions when taking on something new.
To help you quickly, you can select one of the following.

Research
Types of rooms
Prices
Credit card and payment
Booking services and conditions on accommodation
Cancelling

 

Research
How can I research the accommodation for the period that I want?

• On the menu, "search and book" on the left, insert the name of the city where you want to stay. Select the dates of your vacation in "check in" and "check out", check the box "only accommodations available", then click "search". The system will give you a list of all the available accommodations for that period, plus accommodations nearby with their whereabouts.

Can I look for accommodations that have particular requirements and services? For example, such as a "private beach"?

• On the menu on the left, click on "advanced research". Through this link it will be possible to close in on your research selecting the requirements and the services that you wish, such as "private beach".

Where can I find the address of the accommodation?

• The address of the accommodation is available on the accommodation's web page. Other information will be given after booking, in the confirming e-mail.

Where can I find information on how to get to the accommodation?

• Information is at the bottom of the accommodation's web page, under "how to get to us". In the far left, you will find a map of the area where the accommodation is found.

 

Types of rooms
What's the difference between a double room and a twin room?

• A double room has a king-size bed. A twin room has two single beds.

Can we ask for extra single beds for children in the room?

• It's usually possible to add extra beds. This depends on the conditions applied from the accommodation and from availability. It's better to verify the availability and the costs on the web page of the accommodation or contact us at our assistance.

Is it possible to ask for an extra bed for a third/fourth person in a double room and how much would it cost?

• It's the accommodation that decides the availability. Once you select the place with the information required, and clicking on the name of the room, you will get a detailed description of it. However, if the possibility of adding an extra bed and its cost aren't mentioned in the description of the room, we suggest you e-mail us at info@gopuglia.it

 

Prices
Are the rates according per person or per room?

• All rates are per person, for the night, unless specified otherwise.

Are there extra costs at booking, for example: fee?

• Booking service is completely free, so there is no need for extra costs. The rates clearly shown when booking will not be changed by adding extra costs.

Is breakfast included in the rate of the room?

• Once you have picked your accommodation, clicking on "further information", you will see information on breakfast and taxes, as well as information regarding the room and its characteristics.

Are taxes included in the rate of the room?

• Once you have picked your accommodation, clicking on "further information", you will see information on breakfast and taxes, as well as information regarding the room and its characteristics.

Are there reduced prices for those who belong to specific categories, like: airline employees, senior citizens, honeymooners, students, etc?

• Gopuglia.it offers the best available rates for the information required. Therefore, eventual reductions are already included and it isn't possible to receive further discounts.

Do you give out coupons?

• Gopuglia.it doesn't give out coupons, because the rates applied are the best on the market. Therefore, if you have got coupons (given from stores, found in magazines, etc) we suggest you contact those who gave out the coupons.

 

Credit card and payments
Why does gopuglia.it ask for credit card information?

• Credit card information is requested as a warranty on booking, in case of no-show or late cancellation of stay instead of the required time lapse given by the accommodation. In case of no-show, you might be refunded, equivalent to the first night booking of your stay. Gopuglia.it isn't authorized to credit these costs on your credit card.

Does the accommodation ask for down payment?

• The bill will be paid at the desk during your stay. They can ask for a down payment, but it will be specifically said on the accommodation's web page. You should know that some accommodations, in turn, make a pre-authorization, which consists of holding the sum of first-night booking, as a warranty, on your credit card, but it can also be the full sum of the stay. Once the credit card is checked out, the sum will be available.

What type of credit card can I use?

• The most common ones can be used. In some cases, they can ask for other types of payment. We suggest to verify the methods of payment accepted at the bottom of the accommodation's web page, under "accepted credit cards".

Can I pay in advance?

• This depends on where you book. We suggest you contact directly to the accommodation at the phone number or email that you will find in the confirming email.

Can I pay the remaining balance with a credit card different from the one used at time of booking?

• The credit card used first is only for warranty, so it's possible to pay the remaining balance any way you prefer, even with a different credit card.

I have found that a sum was credited on my card. How and to whom should I ask a refund?

• Gopuglia.it doesn't credit anything on your card, only the accommodation could have credited something on your account. You need to contact where you booked your accommodation; phone and email numbers have been previously given to you at the time of booking within your confirming email.

I don't own a credit card; can I still book?

• All types of accommodations, as a warranty, ask for a valid credit card. Gopuglia can't book without one.

Are my credit card's data well-kept? Is Gopuglia's website safe and protected?

• All information is strictly confidential; information is transmitted through a crypted channel that ensures absolute privacy (Secure Server-SSL). We have a server certificate released by THAWTE. Moreso, it is our priority to use all the most modern technologies to protect our server from eventual external intrusions.

 

Booking
How can I find out if my booking has gone through?

• At the end of booking, after everything has been filled out correctly, you will be able to see everything that has been written in detail regarding it. It may happen that the accfomodation doesn't immediately give out this availability; in that case, your will receive an email within sixteen hours after booking. We suggest you print out all information about your booking. The confirmation of your booking will be communicated through an email sent to the address inserted during the filling out of the form; in this email everything will be included, including address and telephone number of the accommodation selected. Please contact us immediately if you don't receive such an email through our assistance.

Can I book by phone or by mail?

• We're sorry, but it isn't possible to book by phone or by email. However, we are always at your service, from Monday to Friday from 9:00 a.m. to 8:00 p.m. and on Saturday from 9:00 am to 1:00 p.m. at 080.4956031 or you can email a request at to the assistance.

I booked, but I didn't receive a confirming email; what can I do?

• The most frequent reason is that a wrong email address was given. Please check and make sure that your email address is correct. It can happen that it was automatically put in the spam box. If such a thing happens, contact us immediately through our assistance web page.

How many rooms can I book at once?

• The system gives you the opportunity to book as many as are available.

Is it possible to book for just one day?

•   We're sorry, but this isn't possible, because bookings are for the night.

 

Services and conditions of the Hotel
What are the hours for checking-in and checking-out a hotel?

• Every accommodation has the possibility to pick its own hours according to their comodities. You can see the detailed hours in the "Accommodation Conditions" section, at the bottom of the page of the hotel selected. Furthermore, it's necessary to advise the accommdation selected by phone or by email if there are any problems regarding anticipating or delaying a check-in. Contacts will be given in the confirming email.

By what means should I contact the accommodation selected if there are any anticipations or delays on my arrival?

• As previously said, contact by phone or by email, giving information regarding your booking in the confirming email.

If I arrive late at night, will there be any problems with reception?

• The hotel specifically states the hour of arrival in the "Accommodation Conditions" section at the bottom of the web page of the hotel selected. We suggest, however, to advise the hotel, referring to them all information previously given through confirming email.

Where can I be informed if the accommodation also has parking lots?

• You can see all of the accommodation's services in the general description of the hotel and in particular in "The Accommodation and its services" section. Just in case that it doesn't mention anything on parking lots, contact us on the assistance web page and we will see for ourselves and inform you.

Does the accommodation also give transfer? How can I find out? And how can I book?
-You can see this service in the general description of the hotel, precisely in "The Accommodation and its services" section. All in all, it's necessary to contact the accommodation and decide with them, once the booking has been confirmed.
 Are pets accepted? How can I find out?

• You can see this in the general description of the hotel, precisely in "The Accommodation and its services" section but it's always advisable to directly contact the hotel or contact our assistance web page.

What should I do if I have a particular question regarding my room?

• It's necessary to contact the hotel in the area reserved for comments, in the booking questionnaire.

 

Changes and/or cancellation of booking

How can you cancel or change your booking?

• It's possible to change or cancel your booking directly going to the MY GOPUGLIA area using the necessary information given in the confirming email of your booking or send us a request to change contacting us at our assistance service.

Are there any added costs for cancelling?

• Absolutely not. Gopuglia.it doesn't add anything for cancelling. However, in order not to come against come unwanted penalties, we suggest you respect the conditions of cancelling stated from the accommodation.

Who will advise me that my booking has been cancelled?

• A confirming email will advise you that it has been done correctly. In case you don't receive such an email, please contact us at our assistance specifying the information of the booking.    

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